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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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crashdash

October 15, 2026

5  out of  5
rating by crashdash
"I had help from considerate and dependable agents"
We responded:
"crashdash, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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jacob leiter

October 8, 2026

5  out of  5
rating by jacob leiter
"I highly recommend this State Farm agent! They are professional, knowledgeable, and genuinely care about helping people find the right coverage for their needs. It's clear they value building relationships and providing excellent customer service. If you're looking for an insurance agent who is trustworthy, responsive, and easy to work with, I would definitely recommend giving them a call!"
We responded:
"Thanks so much for the fantastic rating, Jacob! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you!  "
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Bradley Smith

October 8, 2026

5  out of  5
rating by Bradley Smith
"Rob was very friendly and extremely helpful. Highly recommend Bob Francy State Farm In’s."
We responded:
"Bradley, it means so much to hear you had such a great experience with Rob.  Thank you for sharing this feedback! - Bob Francy and Team "
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Rachel Shay

October 8, 2026

5  out of  5
rating by Rachel Shay
"Great customer service. Very professional and always do everything in their power to lower our insurance costs. We work with them for many years and we feel like family. Thank you!!!"
We responded:
"Thank you for the 5-star review of Bob Francy III’s team - we really appreciate your kind words! "
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Ray Frohnhoefer

October 1, 2026

5  out of  5
rating by Ray Frohnhoefer
"Bob has insured my home and auto for about 20 years. His office staff is professional and friendly and customer service is outstanding."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Lisa Scaduto

September 18, 2026

5  out of  5
rating by Lisa Scaduto
"I can’t recommend Bob Francy and the team at State Farm enough. Every time I reach out with a question or need support, they are always super quick to respond and handle every account detail with complete professionalism and care.

A special shoutout to Daniel Francisco, who was absolutely amazing in helping us quickly set up insurance for our new vehicle. He made the entire process smooth, stress-free, and seamless. Thank you!"
We responded:
"Thank you so much Lisa for this review. They mean so much to me and the team. I'll pass on the review to Daniel. I know he will appreciate it. "
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Jim

September 15, 2026

5  out of  5
rating by Jim
"I have been a customer of State Farm Bob Francy office since 1996. In those 30 years, Bob and his staff have always provided me and my family with outstanding customer service. No matter which category home insurance, car insurance, life insurance, or something else, the service they provided was always professional, kind and completed in a timely manner. If I had any questions, Bob and his staff would provide me with the detailed explanations and the documentation to support their answer. this type of service provided me with the information I needed to make the correct choice for my insurance coverage."
We responded:
"Thank you so much James, It's been my honor to handle you and your family's insurance all these years. Thank you for your service to this great nation and thank you for being a valued customer of State Farm. "
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Eben Drucker

September 4, 2026

5  out of  5
rating by Eben Drucker
"best in the bi"
We responded:
"Thanks Ebin, it's such an honor to be your family's agent for over 30 years. We are always here to answer any questions you may have. Look forward to talking with you soon. "
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Isabel Montenegro

August 20, 2026

5  out of  5
rating by Isabel Montenegro
"Amazing! Best deal! 100% recommend!"
We responded:
"Thank you so much for this awesome review. We always appreciate these and we always acknowledge it during our Team Meetings. THANK YOU "
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Joel Matthews

August 19, 2026

5  out of  5
rating by Joel Matthews
"I’ve known and worked with Bob Francy and Linsey for years, and they are a wonderful family to work with. They truly care about their clients and take the time to make sure each person is properly insured for their specific situation. Their knowledge, professionalism, and personal attention set them apart. I highly recommend Bob, Linsey, and their State Farm team to anyone looking for an insurance agent they can trust."
We responded:
"Thanks Joel. We really appreciate this review. Please let us know if you need anything and looking forward to seeing you again soon. "
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Carlie Cronan

July 24, 2026

5  out of  5
rating by Carlie Cronan
"I am so happy I switched over from Progressive. Daniel found me the best quote and coverage to fit my needs. He made the process seamless and took a lot of weight off my shoulders. Thank you Daniel and State Farm!"
We responded:
"Hi Carlie, Thank you for this review. I'll make sure I pass this on to Daniel. Have a great weekend and THANKS AGAIN. "
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raymond meisgeier

July 14, 2026

5  out of  5
rating by raymond meisgeier
"The office has always provided rapid and reliable responses."
We responded:
"Thank you for this Review Mr. Meisgeler. I'm happy to share this with my team at our next office meeting. "
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michael muehl

July 14, 2026

5  out of  5
rating by michael muehl
"Great efficient service by a super friendly and knowledgeable staff! Goes above and beyond. He and his staff are the only reason I'm with state farm"
We responded:
"Thank you, Michael! I'm happy to hear that you found our service efficient and our team friendly and knowledgeable. We’re committed to providing the greatest experience possible. Let us know if there's anything else we can assist you with!"
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Emily Muehl

July 14, 2026

5  out of  5
rating by Emily Muehl
"Bob has been insuring my family for over 20 years- he and his team go above and beyond in so many ways. Whenever we have any insurance questions, Bob is always happy to help. I moved from California to Texas a few years ago, and Bob told me exactly what coverages I should have and why- he doesn’t write insurance in TX, but he went the extra mile to make sure all of my questions were answered and I was properly protected. Bob truly cares for all of his clients, and it is apparent in every interaction."
We responded:
"Thank you so much Emily. Your the best. "
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Julie

July 14, 2026

5  out of  5
rating by Julie
"We have been insured for our home and vehicles by Bob Francy since before our marriage 24 years ago. Bob Francy is trusted by us and has always helped us with all of our insurance needs and questions we’ve had. He makes sure that our policies are up to date and that we are fully covered should some unforeseen problems happen. We definitely recommend Bob Francy to our friends and family."
We responded:
"Thank you so much for this review, Julie. Please don't hesitate to reach out if you have any questions. I'll share this with the team, and it means so much to the Agency. "
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Leslie Morgan

July 9, 2026

5  out of  5
rating by Leslie Morgan
"Great customer service all the time! When I have a question or a concern anyone who answers the phone either has the answer or finds out and gets right back to me!"
We responded:
"Thank for this great review. I'll make sure I pass on this review to my Team at our next office meeting. Again THANK YOU. "
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Jason Price

July 8, 2026

5  out of  5
rating by Jason Price
"A good friend of mine recommended Bob Francy III for auto and rental insurance and I've been with them for a decade now. I've been really happy with them and State Farm. Great prices and top-notch customer service. I recently reached out with questions about coverage outside the U.S. for rental vehicles and Linsie promptly got me everything I needed. Felt good to know you have an agent looking out for you."
We responded:
"Thank you Jason for this review. I'll make sure I save this and share it with my team. Thanks again for allowing us to handle your insurance needs. "
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Phillip

June 9, 2026

5  out of  5
rating by Phillip
"We have been happy with the overall experience we have received from Bob Francy III State Farm office over the years with Homeowners and vehicle insurance. I just added a Term Life Insurance policy after finding their pricing was very competitive. The office manager Linsie Francy helped with my application and was great to work with through the process."
We responded:
"Thank you so much Phil for this review. I'll share this in our next team meeting. Have a great week and thanks again."
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Nicole Foster

May 18, 2026

5  out of  5
rating by Nicole Foster
"I recently purchased a second vehicle (EV) and Bob and his team were very insightful on helping me to understand my options when adding this car to my existing policy. Special shoutout to Daniel, who was my primary point of contact. His email communication and follow up was spot on! Thank you for being a great steward of your product and services."
We responded:
"Thank you so much for this review. It means the world to me and my Team. Please let us know if you have any questions or concerns down the road. again THANK YOU."
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will rivera

May 12, 2026

5  out of  5
rating by will rivera
"I have had State Farm for years and Bob Francy and his staff has always been top notch. The entire office has always been prompt, professional and kind. Thank God I have not had to file an automobile claim, but if it ever happens I am confident I will be taken care of. Keep up the good work."
We responded:
"Thank you for this review. I'll share this with my team at our next meeting. This means the world to us. "
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Tiger Adams

May 7, 2026

5  out of  5
rating by Tiger Adams
"Very knowledgeable and helpful. I am always more than happy with the service when I phone."
We responded:
"Thank you so much for this review. It means a lot for my team to know they are doing a good job. I'll cover this in my next Team meeting. again THANK YOU "
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JENNIFER WARD

May 2, 2026

5  out of  5
rating by JENNIFER WARD
"You guys are awesome ! Always great customer service when I need help, even just getting a tow truck . Thank you !"
We responded:
"Hi Jennifer, Thank you so much for your 5 STAR review. It really means a lot to us and I will share this with the office at our next meeting. Again THANK YOU."
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Natalie Chernow

April 29, 2026

5  out of  5
rating by Natalie Chernow
"INCREDIBLE! Everyone should use him."
We responded:
"Thank you Natalie, Please feel free to always call our office if you have any questions or need help with your insurance. THANK YOU"
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College Dance Prep

April 29, 2026

5  out of  5
rating by College Dance Prep
"Absolutely incredible - couldn’t recommend him more!"
We responded:
"Thank you so much for this review. I'll share this with my team at our next meeting. THANK YOU"
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Nicole Collins

April 29, 2026

5  out of  5
rating by Nicole Collins
"I worked with linsie and she was amazing! So helpful, so kind, and was able to answer all my questions!"
We responded:
"Thank you for this review. I'll share this with Linsie and the rest of the team. Please let us know if you ever have any questions or concerns. "