State Farm® Insurance Agent Bob Francy III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anh Nguyen
April 16, 2025
5
out of
5
rating by Anh Nguyen
"Bob Francy, his daughter Linsie, and the entire team at this State Farm office has provided exceptional service to my family since 1994. They truly live up to the slogan: Like a good neighbor, State Farm is there. Recently, they have supported my family through the sudden and unexpected loss of a loved one and are always responsive to our changing needs. This team demonstrates professionalism coupled with authentic care and concern for their clients. Highly recommend."
We responded:
"Anh, I'm truly grateful for your kind words about our team. It's wonderful to know that Linsie and everyone here have been able to support your family over the years, especially during such challenging times. Your recommendation means a lot to us. We're always here to assist with any needs you may have in the future."
Carina Branch
March 24, 2025
5
out of
5
rating by Carina Branch
"We have been with State Farm for nearly 20 years, and when our previous agent retired, we followed Krystal Rivera to Bob Francy’s office. Krystal has been amazing to work with—always quick to respond, whether by email or phone, and provides clear, concise answers to our many questions. She has assisted us with a range of policies, including boating, vehicle, homeowners, and life insurance. Even with the challenges of living in California, Krystal has been incredibly communicative and transparent through everything. We're looking forward to continuing our relationship with State Farm for many years ahead!"
We responded:
"Thank you, Carina, for your wonderful feedback! I'm so happy to hear that Krystal has been such a valuable part of your experience with us. Her dedication to providing clear and timely assistance across various policies is truly appreciated. We're grateful for your continued trust and look forward to supporting you with your insurance needs for many more years to come. If you ever have any questions or need further assistance, please don't hesitate to reach out!"
Robb Zaino
March 11, 2025
5
out of
5
rating by Robb Zaino
"I have been insured with State Farm for over 50 years and always found them to be an excellent company. Recently, after my former agent retired, I was faced with locating a new agent. After doing some research I discovered that Bob Francey's office had some very good reviews. Also as a bonus I was able to remain working with Krystal Rivera for my many insurance needs, which I was extremely happy about. I have also had the opportunity to work with several of Bob Francey's other office staff and I have also found them all to be extremely professional, friendly and helpful and always willing to go the extra mile for us. They also provide excellent follow through and are a pleasure to work with."
We responded:
"Thank you, Robb, for your wonderful feedback! I'm glad you found our office through your research and that you continue to work with Krystal for your insurance needs. It's fantastic to know that our team has been professional, friendly, and helpful in going the extra mile for you. We're here to assist with any future needs or questions you may have. Feel free to reach out anytime!"
Gary Jaus
February 22, 2025
5
out of
5
rating by Gary Jaus
"Bob Francy's office assisted us with our son's renters insurance. When our son received a notice his policy was rejected, agent Robert W. did not hesitate to assist us in providing documentation to verify his insurance was sufficient for the apartment complex's requirements. The quick response and willingness to assist us was above what we expected. Thank you for your attention and quick responses to any issues we have brought to you. Gary and Aida Jaus"
We responded:
"Thank you, Gary and Aida, for your wonderful feedback! I'm happy to know that Robert W. was able to assist with your son's insurance and provide the necessary documentation promptly. Our team is committed to offering responsive and attentive service, and it's great to see that reflected in your experience. If you have any more questions or need further assistance, please feel free to reach out to our office anytime."
LVREAL Las Vegas Real Estate and Land
February 21, 2025
5
out of
5
rating by LVREAL Las Vegas Real Estate and Land
"Linsie Francy was extremely knowledge and professional. She delivered expedited results. Great customer service, highly recommended!"
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to know that Linsie's knowledge and professionalism made such a positive impact. It's fantastic to hear that you received expedited results and great customer service. We truly appreciate your recommendation and are here for any future needs or questions you might have."
Ram Singh
December 9, 2024
5
out of
5
rating by Ram Singh
"Bob and his colleagues at their State Farm Agency had been offereing us a great service for decades. Thanks, Bob!"
We responded:
"Thank you so much Ram. I'll make sure I tell everybody in the office you sent this. "
Richard K. Burch
November 13, 2024
5
out of
5
rating by Richard K. Burch
"I have been a Mike Dolan State Farm Insurance customer for at least 20 years for both Auto & Home - - the reason why?? - - I have NEVER received anything less than 5-Star Service !! It has been a Great ride !! Thanks!"
We responded:
"Richard, thank you so much for your kind words and for being a loyal customer for over 20 years! I'm glad to hear that you've consistently received top-notch service for both your auto and home insurance needs. It's been a pleasure serving you, and we appreciate your trust in our team. If you ever need anything in the future, we're always here to help. Thanks again for your continued support! - Bob Francy III - State Farm Insurance Agent, Poway, CA"
Susan Knapp
October 25, 2024
5
out of
5
rating by Susan Knapp
"We’ve been a customer of Bob Francy, State Farm for 30 years and the agents there never disappoint. I bought a new car yesterday and called to update my policy and spoke with Rob Ward. Regardless of the fact that I called at the absolute end of his day he was more than happy to take care of me to insure that I was covered. He’ such a friendly guy and very efficient. We will never leave this agency because of the wonderful experiences we’ve had over the last 30 years with them. Thanks Rob!!"
We responded:
"Susan, thank you so much for your loyalty over the past 30 years! I'm glad to hear that Rob was able to assist you efficiently, even at the end of his day. It's wonderful to know that our team's dedication and friendliness have made such a positive impact on your experience with us. We truly appreciate your continued trust and support. If you ever need anything in the future, don't hesitate to reach out. Thanks again, Susan! - Bob Francy III - State Farm Insurance Agent, Poway, CA"
Ryan McVicker
October 16, 2024
5
out of
5
rating by Ryan McVicker
"The Francy's and their team are top notch. I met them first in 2009 and have centralized all of my insurance thru them. They are trustworthy and honest, getting me the best policies for the least price, without sacrificing coverage levels."
We responded:
"Ryan, thank you for your wonderful review! I'm happy to know that you've trusted us with all your insurance needs since 2009. It's great to hear that you find our team trustworthy and honest, and that we've been able to provide you with the best policies at competitive prices. We're always here to help with any future needs or questions you might have. - Bob Francy III - State Farm Insurance Agent, Poway, CA"
Kayla Clark
October 15, 2024
5
out of
5
rating by Kayla Clark
"Daniel was very helpful with getting my windshield replaced after a crack! Thank you."
We responded:
"Hi Kayla, Thank you so much for your review. I'll make sure Daniel, and the team knows you sent this. Again Thank You. "
Rachel McCubbin
October 9, 2024
5
out of
5
rating by Rachel McCubbin
"Enjoyed working with Rob Ward. He was very friendly and attentive. Also communicated very well with me when needing to make changes to my policy. Highly recommend him as your agent!"
We responded:
"Rachel, thank you for your wonderful review! I'm glad to hear that Rob was friendly, attentive, and communicated well with you. Your recommendation means a lot to us. If you need any further assistance with your policy, don't hesitate to reach out. - Bob Francy III - State Farm Insurance Agent, Poway, CA"
William Robinson
August 29, 2024
5
out of
5
rating by William Robinson
"Outstanding, caring and capable service on getting my rental property insurance policy renewed. I'm very grateful for their help."
We responded:
"William, thank you for your kind words and the 5-star rating! I'm glad we could assist you with renewing your rental property insurance policy. Your gratitude means a lot to us. If you need any further assistance, please don't hesitate to reach out. - Bob Francy III - State Farm Insurance Agent, Poway, CA"
Beth Robles
June 28, 2024
5
out of
5
rating by Beth Robles
"State Farm’s Agent, Aaron Romero expertly helped us with filing a claim for our car. He was extremely helpful and professional. He explained the procedure completely and answered any questions we had. He assisted in the claim filing process which made things so much easier. I think highly of State Farm and highly recommend them."
We responded:
"Beth, I'm thrilled to hear about your positive experience with Aaron in filing your auto claim! We're pleased he provided helpful and professional assistance throughout the process. Thank you for recommending State Farm - we're grateful for your trust and support! If you need any further assistance, feel free to reach out. - Bob Francy III, State Farm Insurance Agent, Poway, CA"
Bernie Lopez
June 26, 2024
5
out of
5
rating by Bernie Lopez
"Bob Francy has been our agent for 35 years. He is the real deal! Even picked us up on the freeway one time after an accident. We have had excellent customer service with his office. We are so blessed to have had him as our agent all these years! Thank you Bob and team!"
We responded:
"Bernie, your loyalty and kind words mean the world to us! I'm pleased to hear about the excellent customer service you've received over the years. We're grateful for the opportunity to assist you and look forward to continuing to provide top-notch service. Thank you for choosing our office! - Bob Francy III - State Farm Insurance Agent, Poway, CA"
Paulina Lach
June 4, 2024
5
out of
5
rating by Paulina Lach
"I had a great experience getting my car insurance here. Aaron was very professional, helpful, and kind. He is a knowledgeable representative who guided me through the entire process."
We responded:
"Paulina, I'm thrilled to hear about your great experience with Aaron! I'm pleased to know he provided professional and knowledgeable guidance throughout the car insurance process. We're grateful for your positive feedback and look forward to assisting you in the future! - Bob Francy III - State Farm Insurance Agent, Poway, CA"
Susan Lapierre
May 3, 2024
5
out of
5
rating by Susan Lapierre
"Always available when you need to yhem"
We responded:
"Susan, we appreciate your feedback! Being accessible whenever you need us is a cornerstone of our commitment to excellent service! If there's anything else you require or any questions you have, don't hesitate to get in touch! - Bob Francy III - State Farm Insurance Agent | Poway, CA"
Robert Bayaca
March 13, 2024
5
out of
5
rating by Robert Bayaca
"Ryan was able to keep me with good coverage and save me some money. He was also very helpful in assisting me with questions regarding my policy! Keep up the great work!"
We responded:
"Robert, thank you for your kind words! We are thrilled to hear that Ryan was able to provide you with good coverage while saving you money and assisting with your policy questions. Our team works hard to ensure our clients receive top-notch service, and we appreciate your feedback. We are here for you whenever you need us. - Bob Francy III - State Farm Insurance Agent, Poway, CA"
Nancy Zacherl
January 19, 2024
5
out of
5
rating by Nancy Zacherl
"Excellent insurance agent who takes the time to help people purchase and manage their policies."
We responded:
"Thank you for the five-stars, Nancy! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Jussi Salminen
December 28, 2023
5
out of
5
rating by Jussi Salminen
"State Farm's Ryan Beltran has provided absolutely outstanding service. Very knowledgeable and professional and also very fast responses. Thank you!"
We responded:
"Jussi, thank you for your feedback! Ryan always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
Teresa Besler
September 8, 2023
5
out of
5
rating by Teresa Besler
"I have been a State Farm customer for many years. Their customer service is wonderful and real!!! They are very knowledgeable, reliable, and pleasant !!! A special thanks always to Aaron B R. for his outstanding customer service every-time I need help.There was a time when I called and reported an accident and he was on the phone with me, not only as an insurance agent, but as a person who expressed his caring. He spent a lot of time with me and directed me what to do next, comforted me and made sure I was ok. I really appreciate your service Aaron, More people like you are needed . Thank you !!!, Teresa B."
We responded:
"Teresa, thank you for sharing your long-standing positive experience with State Farm and the exceptional customer service provided by Aaron B. R. We truly appreciate your loyalty and your kind words. It's heartwarming to hear that Aaron not only acted as an insurance agent but also showed genuine care and support during a challenging time. His knowledge, reliability, and pleasant demeanor are qualities we value in our team members. Thank you for being a valued part of the State Farm family, and we look forward to serving you for many more years to come!"
D
September 5, 2023
5
out of
5
rating by D
"This office is amazing. I have nothing but good things to say. Especially with Mr. Ryan Beltran. He's intelligent, charismatic, and passionate about the customer. I didn't even feel like a customer actually, but a friend conversing with him. He has saved me hundreds, easily. Ryan always took the initiative to educate me on what my policies were, what each line meant to me, different situations and how to move forward with them to save time as well. I wish I could take this team with me to the state I'm moving to. Seriously, Ryan's your guy."
We responded:
"Dez, we are truly humbled and delighted by your amazing review of our office, especially your praise for Mr. Ryan Beltran. Thank you so much for taking the time to share your positive experience with us. It's clear that Ryan has made a significant impact on your insurance experience with his intelligence, charisma, and passion for customer service. Treating customers as friends and providing educational guidance is a hallmark of our approach, and we're thrilled that you felt that connection with him. We wish you all the best in your new state, and while we can't physically join you, we're here to assist you remotely whenever needed. If you ever have more questions or require assistance in the future, please don't hesitate to reach out."
Bahram Firoozabady
September 2, 2023
5
out of
5
rating by Bahram Firoozabady
"I have been dealing with some different insurance companies last few years but I did find out bob francy insurance is absolutely the best customer service , professional, friendly insurance company ever experienced Thank you for your service ❤️"
We responded:
"Thank you, Bahram, for the amazing review! Our team works hard to provide a great insurance experience in Poway and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Kevin O'Hara
August 31, 2023
5
out of
5
rating by Kevin O'Hara
"This was a great agency. Insured with them for over 20 years, only changed because of a geographical move. Always friendly, helpful and responsive."
We responded:
"Kevin, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
javid karbassi
August 22, 2023
5
out of
5
rating by javid karbassi
"I have been with Bob Francy lll since 2005. Bob and his team have been always helpful in explaining my homes and car insurance policies and any question I have had ."
We responded:
"Thank you for the five-stars, Javid! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Moshe Rockach
August 16, 2023
5
out of
5
rating by Moshe Rockach
"Great service and amazing customer service skills"
We responded:
"Thank you for this awesome review. This feedback is so important to cover with my service team. Thanks again for choosing Bob Francy Agency."